Leicester train passengers stranded in the cold

By Annies Joy and Merin Mentex

Train users in Leicester have been warned they may face more delays after a day of disruption.

Passengers faced long delays

Passengers faced long delays

The difficulties began on Tuesday afternoon due to overhead wires coming down. This led to signalling problems between Luton and London and affected scores of trains, which were either cancelled or delayed.

Jamie, a station supervisor, said the delays had caused a certain amount of anger at the station.

“Around 25 to 30 trains were cancelled so far today, which has caused passengers to become frustrated,” he said.

“However, we are trying to provide them with alternative routes to help them reach their destinations.”

The misery on the platforms was compounded by the weather. The disruption occurred on the coldest day of the year so far.

Henstock was travelling to Bourges in France with his wife. He said: “We’re catching an earlier train to London than we intended. So we have enough time to catch the Eurostar connection.

“We had a phone call this morning to tell us because our journey was pre-booked. I am relived about that, it could have been worse.”

Another passenger, Veronica, was left unhappy and confused after her train to London was first delayed, then cancelled.

Nevertheless, certain passengers were more understanding of the situation. Heather,  a frequent commuter, was travelling to Market Harborough.

“I am a little bit annoyed because obviously it’s cold outside but it’s not their fault so there’s nothing they can do about it I guess,” she said.

British Transport Police are onsite to assist those who have been affected by directing them to different routes.

Mark, a Revenue Protection Officer said: “I don’t tend to get stressed on situations like since it’s part of my job to stay calm. I’m being sent everywhere across different stations to sort the situation out but even my travel has been disrupted.

“I enjoy it though, of course it’s not good for the passengers, but my policy is to thrive and survive among the chaos.”

For more information and live updates please visit the East Midlands Trains website.

http://www.eastmidlandstrains.co.uk

 

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